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Find a FAQ / Help Topic

15 Frequently Asked Questions

  1. What do I do if my tickets are lost, damaged or stolen?
  2. What if an event is cancelled in its enitrety and has not been rescheduled?
  3. What is your contact information?
  4. What happens if my event has been postponed, rescheduled or rained out?
  5. I have received my tickets but someone else's name is on them?
  6. Once I find the tickets I want to purchase, how do I order them? What methods of payment can I use?
  7. Will all of my seats be together?

  8. Is it possible to purchase an odd number of tickets?
  9. Why haven't I received my tickets yet?
  10. How are you different from StubHub and other websites that sell tickets?

  11. What is the CSC/CVV code on credit cards?
  12. Where do the tickets come from?

  13. If I purchased tickets for a contingent event that will not be played, will I receive a refund?
  14. Can I cancel my order for any reason?
  15. How do I pick up tickets at will call or a ticket kiosk?


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